Privacy Policy

UsedCarDealersVancouver.com — Independent Used Car Dealership Directory

Effective Date: October 29, 2026

1. Introduction

Welcome to UsedCarDealersVancouver.com, an independent online directory dedicated to helping consumers discover used car dealerships serving Vancouver, British Columbia, and surrounding Metro Vancouver communities.

We respect the privacy of our website visitors, participating dealerships, advertisers, and individuals who contact us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with our website and directory services.

Our privacy practices are intended to comply with applicable legislation, including:

British Columbia's Personal Information Protection Act (PIPA)
Applicable Canadian federal privacy laws
Canada's Anti-Spam Legislation (CASL), where relevant
The European Union General Data Protection Regulation (GDPR), where applicable
The United Kingdom GDPR, where applicable

We are committed to responsible information handling, transparency, and meaningful privacy choices.

2. About UsedCarDealersVancouver.com

UsedCarDealersVancouver.com operates as an independent information and advertising directory.

Our website helps visitors discover independent and franchised used car dealerships serving Vancouver, Surrey, Richmond, Burnaby, Coquitlam, Langley, Delta, New Westminster, North Vancouver, West Vancouver, and surrounding communities.

We are not a motor vehicle dealership, vehicle broker, lender, insurer, or vehicle inspection provider.

We do not directly sell vehicles, approve financing, issue vehicle warranties, or arrange vehicle ownership transfers.

Participating dealerships operate independently and are responsible for their own business practices and customer transactions.

3. Personal Information We May Collect

Depending on how visitors interact with our website, we may collect the following categories of information.

A. Information Provided by Website Visitors

When visitors submit inquiries, we may collect:

Full name
Email address
Telephone or WhatsApp number
City or general location
Inquiry category
Message content
Other information voluntarily provided

Visitors should avoid submitting unnecessary sensitive information.

B. Dealership and Advertiser Information

When dealerships request listings or advertising services, we may collect:

Business name
Business address
Contact person's name
Business email
Telephone number
Website address
Dealership licence information
Business descriptions
Vehicle categories
Service areas
Advertising preferences
Billing contact information
Subscription details

Some business information may be publicly displayed as part of a dealership profile.

C. Technical and Website Usage Information

Depending on the technologies installed, we may collect:

IP address
Browser type
Device information
Operating system
Pages visited
Referral sources
Approximate geographic location
Website interaction data
Cookie preferences
Security-related technical information

Where legally required, optional tracking technologies will be subject to appropriate consent.

4. How We Collect Information

Information may be collected through:

Contact forms
Dealership registration forms
Advertising inquiries
Email communications
Telephone and WhatsApp communications
Subscription administration
Website analytics, where enabled
Cookies and similar technologies
Publicly available business information
Direct submissions from dealership representatives

We aim to collect information through lawful and transparent methods.

5. Purposes for Collecting and Using Information

We may use personal information to:

Respond to visitor inquiries.
Communicate with participating dealerships.
Create and maintain business listings.
Process advertising applications.
Administer subscriptions and payments.
Handle cancellation and refund requests.
Correct or remove inaccurate directory information.
Maintain website security.
Prevent fraud and misuse.
Improve website functionality.
Understand website performance.
Meet legal and regulatory obligations.
Manage disputes and complaints.
Send marketing communications where legally permitted.

We will not use personal information for unrelated purposes without an appropriate legal basis or consent where required.

6. Legal Bases for Processing Personal Information

Where GDPR or UK GDPR applies, processing personal information requires an appropriate lawful basis.

Depending on the activity, this may include:

Consent: Where an individual voluntarily agrees to a specific processing activity.

Contractual Necessity: Where processing is required to provide agreed advertising or directory services.

Legal Obligation: Where processing is necessary to comply with applicable laws.

Legitimate Interests: Where processing is reasonably necessary for a lawful business purpose and is not overridden by applicable individual rights.

The appropriate basis depends on the particular processing activity.

Canadian privacy legislation may impose different consent and accountability requirements.

7. Dealership Listings and Public Business Information

Our directory may display business information such as:

Dealership name
Business address
Business telephone number
Business website
Public business email
Vehicle categories
Service descriptions
Dealership photographs
General service areas

Information may be supplied directly by dealerships or obtained from lawful public sources.

The fact that information is publicly available does not automatically permit unrestricted collection, use, or disclosure.

Where information identifies an individual, applicable privacy requirements will be respected.

Dealership representatives may request corrections or removal of information by contacting us.

8. Consumer Inquiries and Dealership Referrals

Visitors may contact participating dealerships directly through publicly displayed business contact details.

If our website provides an inquiry-forwarding feature, we will explain how submitted information will be used and which dealership or category of recipients may receive it.

Where legally required, we will obtain consent before forwarding personal information.

We do not automatically sell consumer inquiry details to unrelated third parties.

Once a visitor independently contacts a dealership, that dealership's own privacy practices may apply.

9. Vehicle Financing and Sensitive Financial Information

UsedCarDealersVancouver.com does not directly approve vehicle financing or make lending decisions.

We do not request that visitors submit:

Social Insurance Numbers
Banking passwords
Credit card security codes
Complete banking credentials
Government identification documents
Detailed credit histories

Visitors should not include sensitive financial information in general directory contact forms.

If a dealership or lender requests financial information, consumers should verify the recipient and review its privacy practices before submitting it.

If financing referral services are introduced in the future, this policy and the relevant consent notices will be updated before those services begin.

10. Advertising Subscriptions and Payment Information

Participating dealerships may purchase directory advertising services.

For subscription administration, we may collect:

Billing contact information
Business billing address
Subscription package
Payment status
Transaction references
Renewal preferences
Cancellation requests
Refund records

Payments may be processed through independent payment service providers.

Where a third-party payment processor is used, payment card information should be handled through its secure systems rather than stored unnecessarily by our directory.

Actual payment arrangements will depend on the services implemented.

11. Marketing Communications

We may communicate with dealerships and other individuals about relevant directory services, advertising opportunities, or updates.

Commercial electronic messages will be sent in accordance with applicable requirements, including Canada's Anti-Spam Legislation.

Where required, marketing communications will include:

Appropriate consent
Sender identification
Contact information
A functioning unsubscribe mechanism

Individuals may request removal from promotional mailing lists.

Transactional communications necessary to administer an existing service may continue where legally permitted.

12. Cookies and Similar Technologies

Our website may use cookies and related technologies to support:

Essential website functionality
Security
User preferences
Website analytics
Performance monitoring
Optional advertising measurement

Where required, non-essential cookies will not be activated until appropriate consent is obtained.

Visitors should be able to manage their preferences through the website's cookie consent controls.

Additional information will be provided in our GDPR & Cookie Policy.

13. Analytics and Website Performance

We may use website analytics services to understand general visitor activity.

Depending on the services enabled, analytics may provide information about:

Page visits
Referral traffic
Browser categories
Device types
Approximate visitor locations
Website performance

We aim to use analytics responsibly and limit unnecessary collection of personal information.

Where applicable law requires consent for analytics technologies, consent will be obtained before activation.

14. Disclosure to Service Providers

We may share limited information with service providers supporting our operations.

These may include:

Website hosting providers
Website maintenance services
Email service providers
Payment processors
Website security providers
Analytics providers
Customer support systems
Professional advisers

Service providers should receive only information reasonably necessary for their assigned purposes.

Appropriate contractual and security safeguards will be used where required.

15. Sale of Personal Information

We do not operate our directory for the purpose of selling consumers' personal contact information to unrelated third parties.

Paid directory advertising does not give participating dealerships unrestricted access to visitor information.

If our business practices materially change, we will update this policy and provide any notices or choices required by law.

16. International Data Transfers

Some technology providers may process information outside British Columbia or Canada.

Where personal information is transferred internationally, we will use safeguards appropriate to the circumstances and applicable legal requirements.

Information processed in another jurisdiction may be subject to that jurisdiction's laws.

Where GDPR or UK GDPR applies, relevant international transfer rules must also be satisfied.

17. Personal Information Retention

We aim to retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

Inquiry handling
Advertising subscriptions
Payment and refund records
Legal obligations
Business recordkeeping
Dispute resolution
Website security
Consent records

When personal information is no longer required, it will be deleted, anonymized, or otherwise securely handled in accordance with applicable requirements.

18. Data Security

We aim to implement reasonable safeguards appropriate to the nature and sensitivity of the information processed.

Depending on our website's actual configuration, safeguards may include:

Secure HTTPS connections
Restricted administrative access
Software and security updates
Secure payment processing
Website monitoring
Appropriate service-provider arrangements
Administrative access controls

No website or electronic communication system can guarantee absolute security.

19. Your Privacy Rights in British Columbia and Canada

Subject to applicable law, individuals may request:

Access to personal information held about them
Correction of inaccurate personal information
Information about relevant collection, use, or disclosure practices
Withdrawal of consent where legally permitted
Review of privacy concerns

Certain legal exceptions may apply.

Privacy requests may require reasonable identity verification before information is disclosed or changed.

20. GDPR and UK GDPR Rights

Where GDPR or UK GDPR applies, individuals may have rights to:

Access personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to certain processing
Receive eligible data in a portable format
Withdraw consent
Lodge complaints with an appropriate supervisory authority

These rights are subject to legal conditions and exceptions.

21. Children's Privacy

UsedCarDealersVancouver.com is intended primarily for adults researching vehicle dealerships or operating automotive businesses.

We do not knowingly solicit personal information directly from children for dealership advertising subscriptions.

If we discover that personal information has been collected from a child contrary to applicable legal requirements, we will take appropriate steps to address the situation.

22. External Websites and Dealership Links

Our directory may contain links to independent dealerships, financial institutions, vehicle history providers, and other third-party websites.

We do not control the privacy practices of these independent businesses.

Visitors should review the relevant third-party privacy policies before providing personal or financial information.

23. Corrections and Removal of Dealership Information

Dealership owners or authorized representatives may request corrections to their business listings.

Requests may concern:

Business name
Address
Telephone number
Website link
Business description
Photographs
Outdated contact information
Removal of a listing

We may request reasonable information to verify the requester's authority.

Legitimate requests will be reviewed within a reasonable timeframe.

24. Privacy Complaints and Questions

Individuals who believe their personal information has been handled improperly may contact us.

We will review privacy complaints and respond as appropriate under applicable law.

Individuals may also have the right to contact a relevant privacy regulator.

In British Columbia, information about private-sector privacy rights is available from the Office of the Information and Privacy Commissioner for British Columbia.

Official website: https://www.oipc.bc.ca/

25. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

Website operations
Advertising services
Technology providers
Information collection practices
Applicable legislation
Consumer privacy expectations

Revised policies will be published with an updated effective date.

Material changes will be communicated where required.

26. Contact Our Privacy Representative

For privacy inquiries, access requests, corrections, consent withdrawal, or concerns about personal information, please contact:

UsedCarDealersVancouver.com

Privacy Contact: Roger Prabhu

Email: MonacoAds@gmail.com

Text / WhatsApp: +1-604-833-1055

Website: https://usedcardealersvancouver.com/

Location: British Columbia, Canada

Please include sufficient details for us to understand your request.

Do not send unnecessary sensitive financial information or identification documents through ordinary email.

Our Commitment to Privacy and Transparency

At UsedCarDealersVancouver.com, we believe consumers and participating dealerships deserve transparent information practices, responsible advertising, and meaningful control over personal information.

We are committed to maintaining an independent directory that supports informed vehicle shopping while respecting the privacy of our visitors and business partners.

Discover Local Dealerships. Compare Used Vehicles. Buy With Greater Confidence.